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08-31-2020 05:12 AM in
Galaxy SA few days ago on my S10, my volume buttons stopped changing the volume when holding them down. I can only change the volume in increments one press at a time. The only thing that seems to temporarily fix it is restarting the phone. But then the issue comes back after a bit.
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08-31-2020 07:12 AM in
Galaxy S
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08-31-2020 08:51 AM in
Galaxy SThanks Snowcat19.
Hi Alex_T, The device needs to be examined by the authorized technician. Please reach out to live chat support and they will help you to set up the service.
https://chatbot.samsungcs-canada.com/chatbot?source=dotcom
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11-25-2020 08:32 AM (Last edited 11-25-2020 08:35 AM ) in
Galaxy SMy S10 has the same issue - probably started around the same time as yours (I'm not sure exactly when; until now I assumed it was just a misalignment with my aging case or something.)
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12-05-2020 08:39 PM in
Galaxy SI had the same issue. Pressing volume keys worked. Holding them down did not. I took a screenshot (volume down + power) and the issue seems to be resolved. So far it has not recurred.
Not sure if it will work for you, but taking a screenshot is much quicker than rebooting the phone.
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12-06-2020 01:14 PM (Last edited 12-06-2020 01:15 PM ) in
Galaxy SI have the same problem on my S10, except that it only occurs when I use my earphones.
I can only change the volume in increments by pressing the buttons over and over, and simply having either the phone's volume keys or the earphones volume keys held down doesn't change the volume at all (not even by an increment).
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12-09-2020 09:35 AM in
Galaxy SI have the same problem, and it started arround the same time
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12-09-2020 11:56 AM in
Galaxy SSame exact problem here. I highly doubt everyone losing the ability to hold down their power keys and only being able to tap them to change volume is a coincidence, seems like a defect imo
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12-09-2020 08:15 PM in
Galaxy S