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Original topic:

Galaxy S8 - Recycle Bin

(Topic created on: 11-24-2020 07:47 PM)
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Tlew
Active Level 5
Options
Galaxy S

  I have a (somewhat old)  Galaxy S8, and I am not able to permanently delete emails from the recycle bin.

  • When I delete ' ALL ', the emails appear to get deleted  but they all re-appear several seconds later .

  Can anyone help here ?

  Thanx !

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1 Solution


Accepted Solutions
Solution
GG2
Expert Level 3
Galaxy S
just long press on your email icon and press "app info". you will see your storage option

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9 Comments
Halston
Moderator
Moderator
Options
Galaxy S

Hi Tlew,

Please try to clear the cache and force stop the email app and check.

Follow the below steps to clear the cache of the App:
Open Settings >> Apps >> Select email app >> Storage >> Clear cache. 
To force stop the app: Open Settings >> Apps >> Select email app >> Storage >> Force Stop.
Note: Do not Clear the data. Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.

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Tlew
Active Level 5
Galaxy S
Sorry, but I don't see " stotage "
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Tlew
Active Level 5
Galaxy S
Whoops ! ...
that should be " Storage " under settings. (I'm not a very good at this type of thing)
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Solution
GG2
Expert Level 3
Galaxy S
just long press on your email icon and press "app info". you will see your storage option
Tlew
Active Level 5
Galaxy S
Thanx to both of you.
It worked !!!
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GG2
Expert Level 3
Galaxy S
you're welcome. glad it worked
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keagan
Moderator
Moderator
Options
Galaxy S

Thanks GG2.

Hi Tlew, Glad to know that the issue got resolved.  Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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Tlew
Active Level 5
Galaxy S
Done !
Thanx.
halfpint195
Beginner Level 2
Galaxy S
Does not let me retrieve data. I am trying to retrieve a accidentally deleted email
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