Original topic:

Galaxy Store Not Working

(Topic created on: 03-21-2024 09:35 AM)
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Deevvv
Active Level 6
Options
Galaxy S
Ive been trying to open the Galaxy store app and it keeps crashing. The app would open for less than 1 second and then shut down.

I tried clearing cache, clear data and even uninstalling the updates. There's no way to uninstall and reinstall the app.

I have S23 Ultra.

Any suggestions?
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5 Comments
RedDogRabbit
Expert Level 5
Galaxy S

No issues on my S23 Ultra. 

You've already done what I would have suggested.. You could also try Booting into Recovery & Wipe Cache.

Still strange. 

Screenshot_20240321_124641.jpg

Screenshot_20240321_124655.jpg

Even still has the very annoying & insulting (for adults) advertising..  

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Helenna
Moderator
Moderator
Options
Galaxy S

Hi Deevvv, even after performing Wipe cache partition you are still facing this issue with Galaxy store app, we request you to send an error report using Samsung members application.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Hope it gets fixed at the earliest.

Thank you.

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RedDogRabbit
Expert Level 5
Galaxy S

Their initial and only post, said that they Wiped the Cache & Data for the Galaxy Store.. 

They didn't mention anything about Wiping the Cache from Recovery. 

I did however suggest that they try that. 

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RobertZ
Active Level 10
Galaxy S
🦜🦜🦜
Anonymous
Not applicable
Galaxy S
There was an update for it recently. That could effect it. Try updating all of your Samsung apps. There should be a setting for that somewhere if you search in settings.
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