Original topic:

Help Samsung 21 Plus

(Topic created on: 05-07-2021 08:41 PM)
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WenPC
Active Level 3
Options
Galaxy S
This phone is not my favorite.  Nothing but problems since i got it.  
I have settings in place and they dont work. Such as photos, trusted places for smart lock. Text Messaging, notes, just to name a few. I did not get Ear buds with my phone, and the disappointing new block charger that i had to purchase extra. Very disappointed. I have had to reset to default settings and start again numerous times.
Please help!! Anyone?. What do my settings need to be at?
Wendy
9 Comments
asifakberali
Active Level 8
Galaxy S
Make sure your phone isn't switching profiles(if there are any). Try each app/setting one at a time until you get all of them to your preference. Trusted place should work without having to unlock phone, however, check the time length if it is set as a second condition.
WenPC
Active Level 3
Galaxy S
I will try what u suggested.. not sure how but will look into it.. tysm!!
asifakberali
Active Level 8
Galaxy S
No worries. If you layout each problem with a little more detail, I could provide further instructions, or tips. You bundled them up without detailing the issue(s) of a particular app/setting. ☻
WenPC
Active Level 3
Galaxy S
Ok i will give more details..but not tonight.. i have to think a out exactly eut issues im having... i really appreciate you and your help. Hopefully we can connect tomm.👍🏾
Halston
Moderator
Moderator
Options
Galaxy S

Hey WenPC,
Please provide us the brief description of the issue with the apps Text Messaging, notes so that we can help you easily as mentioned by asifakberali. You can also attach the images for better understandings.
Please note that we discovered that more and more Galaxy users are reusing accessories they already have. Therefore, we are transitioning to the removal of the charger plug and earphones in our latest line of Galaxy smartphones.
For the earbuds with your phone, please provide us the date of purchase and place of purchase of your Samsung S21 Plus.
Google Smart Lock gives you control over when and where you have to unlock your device. Smart Lock allows you to keep your device unlocked while it's on you, add locations where your device stays unlocked, and add Bluetooth devices that will keep your device unlocked while they're connected.

There are still situations where you will be required to use a device lock, so you must register a lock type before you can get started with Smart Lock.
Open the Settings app> Tap Lock screen> Tap Smart Lock. You will be asked to confirm your screen lock.
Please note: to use Smart Lock you need to have a screen lock set up. If the Smart Lock option is greyed out, please set up a screen lock.
Then Tap on the Smart Lock type that you want to use.
On-body detection: On-body detection keeps your device unlocked while it's in motion. This means that once you've unlocked your device, it will stay unlocked while you are holding or carrying it. Your device will then detect when it has been put down and lock itself.
Please note: On-body detection can't distinguish between you and anybody else. If someone takes your device while it's unlocked, they may still be able to access it
Trusted places: Trusted places allow you to set a location where your device will stay unlocked. This is helpful for secure locations that you regularly need to unlock your phone, for example at home or in the office.
Trusted devices: Trusted devices allow you to add a trusted Bluetooth device, such as a watch or in-car system so that your device will stay unlocked while the two are connected.
Please note: Bluetooth connections have a range of up to 100 meters. This range may be affected by the environment that you are using your device.

WenPC
Active Level 3
Galaxy S
Ok the text messaging app is different from the samsung s7 ( of course) that i had so i needed to pick a new one between 2 which im not familiar.
I also had to change my email so im having a difficult time transferring some things to the new phone such as youtube and my old notes.
Next, is somehow i did something with an old contact MJC. It seems to stay under my notifications. Picture included
Next i can never tell when im getting a xall from messenger because it only shows at the top of the screen.
Next is my photos, still blurry photos. Considering there are 3 cameras. HELP!! help an older gal, im ready to go back to my S7...its so frustrating.
Pretty much i dont understand any setting on here, there is so much i don't understand what they should be set too. 😞

Screenshot_20210508-155059_Settings.jpg

WenPC
Active Level 3
Galaxy S
Oh and i also have trouble answering the darn phone.. im pressing and pressing...and miss the call sometimes.
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Galaxy S
I thing is swipe on button, not pressing on button.
WenPC
Active Level 3
Galaxy S
I still feel this way . I swear i got a bunk phone. Doesnt work half the time.. settings change, things stop working like my messages coming in to my Fitbit
Still resetting alot.. habing to try figure out setting Always!!! I HATE THIS PHONE!!!
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