Issue on updating/downloading apps from Playstore after One UI 4.0 update

[Samsung_HiIYECX]

I received OTA update and upgraded to android 12 and One UI 4.0 with no issue on my S21 Ultra. But I noticed after the update, the google playstore is not  updating some existing apps and throws an error when I try to do so.

Error it shows is "Can't install (App Name), Try again, if it still doesn't work, see common ways to fix the problem".

I have cleared cache and data on all google play services, but still the same issue. 

Apparently this is a common issue that is being experience.

Can you please advise on a fix?

[S23ooltra]

 Have same issue after the update. And no, factory reset did not fix the issue. Still not able to update or install many apps from play store.

[RedDogRabbit]

If you updated to One UI V4.0, it's possible that there's an issue with the update. 

You will probably have to wait for a Hot Fix or an Update to correct the problem. 

Please see the 2 screen shots for more information. 

 

 

[Gab7]

Try this, it worked for me (S10+):

1) Go to ..\\Setting\App\Google Play Store\Storage and clear cache + clear storage. 

2) Disable Google Play Store App

3) Reboot phone

4) Re-enable Google Play Store App

[IvanLow]

I have successfully resolved this issue on my Galaxy S21 Exynos phone. Do not need to factory reset your phone.

1) Go to ..\\Setting\App\Google Play Store\Storage and clear cache + clear storage. 

2) Disable Google Play Store App

3) Reboot phone

4) Re-enable Google Play Store App

[Arnold_T]

I just tried this, having the same problem and doing what I've seen to help, it worked for me so far. Was able to update my apps and download new ones. I will put a update if things change for me. 

[Steve_GB]

Initially, I didn't think this had worked but after 5 minutes or so, normal.app update/download behaviour did resume.  Thanks for the solution!

[Andy355]

This one worked for me too, I was having the same issue. Thanks for sharing!

[S23ooltra]

Worked for me. Thank You

[Gab7]

Awesome, this really worked for me. The 3rd step is the key, because I had tried this several times without rebooting, now it is working properly. Many thanks

[Samsung_n5zL3b7]

This solution worked for me with my Z fold 3. But the problem comes back after a regular phone restart (without disable/enable play store app). Hope Samsung can fix it.