Original topic:

Issues after latest update

(Topic created on: 10-26-2021 09:05 PM)
BillGoat
Beginner Level 2
Options
Galaxy S
I downloaded the latest update for my S10 and since install I get like a black shutter across my screen when I'm using it. It happens every 5-10 minutes. It causes videos to stop playing or drops the keyboard or acts like a back button. It differs depending on what I'm doing when the shutter type thing happens. Does this make any sense? Any recommendations?
2 Comments
Tallman
Options
Galaxy S
Try wipe cache partition:

- Power off your phone
- Press and hold vol up and bixby key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partotion
- press power key to confirm
- click yes
- click reboot system

Monitor if problem still exist or not.
0 Likes
Valeriya
Moderator
Moderator
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Galaxy S

Hi BillGoat, I suggest you to perform a wipe cache partition. Please follow the steps provided by Tallman. Appreciate for giving the response, Tallman.