Help! I purchased the S20 a couple months ago. Everything has been working great until a few days ago. When I receive a text message the first couple messages will sound the alert and then the rest just vibrate. I periodically lose sound with the notifications. I have checked all my settings over and over. All my notifications are on. I'm getting very frustrated!
This is the way to do it on your device : Below are the steps to wipe cache partition for S20 series Turn off the device. Press and hold the Volume Up key and the Bixby / Power key. When the Android logo displays, release both keys. Wait for few seconds then the Android Recovery menu options appear. Press the Volume down / up key to navigate between the options & highlight the Wipe cache partition. Press Bixby / Power key to select. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select. When the process is complete, Reboot system now is highlighted. Press the Bixby / Power key to restart the device.
If it doesn't solve your problem, tell us...we'll see other solution 😉
Thank you. I had restarted my phone a couple of times and it still didn't help. I did just wipe the cache partition, so will see if that helps. Thanks again!
Following as I am having the same issue since the latest update. Sound will periodically vanish when I receive notifications, and this affects all apps on the phone. Very frustrating. This even occurs with apps I have set up to override Do Not Disturb mode.
I can hear my ringtone and my music but nothing with notifications. No sound and no vibration. It just recently started with the past couple of days. Do Not Disturb is off. Notifications are allowed. But still nothing. Help
