Original topic:

My Files update

(Topic created on: 07-18-2024 12:58 PM)
223 Views
VIDIT03
Active Level 3
Options
Galaxy S
It shows that I have an update available for my files but whenever I click on it, it doesn't do anything. I tried looking for the app update in the samsung store but I was not able to find the app itself. Even the Google Play Store doesn't have the update available for this files app by samsung. 

Note: this files app came inbuilt in the phone and I was able to update it before.
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17 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Try this:

Go to Settings > Apps Search for "My Files" and Click on it > Top Right corner Click on the 3 Dot Menu.

Click "Uninstall Updates" & Reboot. 

Go to the Galaxy Store & Check for Updates. 

Screenshot_20240718_080352.jpg

Screenshot_20240718_080411.jpg

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VIDIT03
Active Level 3
Galaxy S
Galaxy store doesn't have this app anymore. I tried looking for it, I found other apps but not this one.
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RedDogRabbit
Expert Level 5
Galaxy S

It's still available on the Galaxy Store. 

Screenshot_20240718_121143.jpg

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VIDIT03
Active Level 3
Galaxy S
Not for me
1721319290448_1721319290438_0.jpg
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RobertZ
Active Level 9
Galaxy S
Doesn't show up for me either. I tried search my files, Samsung my files, files. Doesn't show up. If I click on the info for the app, app details in store is grayed out.
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VIDIT03
Active Level 3
Galaxy S
That's exactly what I'm facing
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RobertZ
Active Level 9
Galaxy S
Same thing happened to me a few days ago. It wouldn't update. I downloaded the latest version from apkmirror.com and installed that.
kyehni
Active Level 1
Galaxy S
What s series do u use? It may be bc they r no longer supported (for higher versions)
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VIDIT03
Active Level 3
Galaxy S
S22 Ultra
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