Original topic:

Phone blocking.

(Topic created on: 05-23-2022 08:23 PM)
lacers
Active Level 6
Options
Galaxy S
Hey everyone. 

I'm usually pretty keen on figuring out issues and such but I'm drawing a blank. I have a contacts, who is 93, home phone number in my list. It is important that she is able to teach me. She has attempted to call this past weekend and all times the number has gone directly to voice-mail. When I look at the call log... it says 'blocked by phone'. 

I'm stuck... help my unblock my partners mother!!! 

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4 Comments
Tallman
Options
Galaxy S
Open Phone app -> 3 dots on top right -> Settings -> Block numbers

If the numbers is not in block list, try turn off block unlnown / private numbers.
RedDogRabbit
Expert Level 5
Options
Galaxy S

Were you able to unblock the phone number? 

Someone else posted something similar, but it's not clear if the issue was ever resolved? 

https://r1.community.samsung.com/t5/smartthings/blocked-number-by-samsung/td-p/16817062

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Axton
Moderator
Moderator
Options
Galaxy S

Hi, Could you please confirm if the number is added to blocked list or not?

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lacers
Active Level 6
Options
Galaxy S
Hi. Sorry for delay folks. My S10e has lived its life. Unfortunately the screen died on me and after a few days I finally bought a new phone. S22. The phone number was not blocked at all. Not sure how it happened... Hopefully I'm able to receive phone calls.
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