Original topic:

Pre Ordered S22 Ultra Shipping delays

(Topic created on: 02-24-2022 09:27 PM)
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Louie32
Active Level 2
Options
Galaxy S
I pre-ordered the S22 Ultra 256GB, got my invoice and confirmation. It said it will ship at Feb 22, but now the order is stuck on PROCESSING. Anyone else having the same problem?
Vals9
Beginner Level 2
Galaxy S

Same story. Order date was February 10th, expected delivery was March 8th. I had it bundled with Buds Pro. It is still sitting in processing.

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Brantley
Moderator
Moderator
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Galaxy S

Please check your direct message by following the below instructions and reply to us with the requested information. Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM(Direct Message).

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Louie32
Active Level 2
Galaxy S
There is no function like that
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Louie32
Active Level 2
Galaxy S
Again, you have no DM to me...it seems youre lying to me.
Brantley
Moderator
Moderator
Options
Galaxy S

Thank you for sharing the order number. We sincerely apologize for the inconvenience caused. Due to high demand  this variant is out of stock we expect 2 to 3 weeks delay in shipment .

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Louie32
Active Level 2
Galaxy S
Are you mocking us? Can you give us an email contact?
vetman
Active Level 6
Galaxy S
I ordered feb 9. Nothing yet. Only template apologize in chat. I was a big fan of sumsung. Now I am just disappointed.
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Jignesh812
Active Level 1
Galaxy S

Its really ridiculous. I pre ordered the s22 ultra 512GB unlocked first cuz thats what I wanted but delivery was showing 3/25. Tmobile one was showing delivery date as 3/4 so I cancelled the unlocked one and ordered the Tmobile one. I reached out to their CS probably 10 times since order placed as didnt see any movement in tracking. They keep telling me rest assured it'll be delivered on 3/4 if not early. Today morning I see the status change to delivery now showing 3/25. I'm going out of country on 11th and this really screws me up big time. I neither get unlocked one, or got Tmobile one and will have to live with Tmobile one which shows exact delivery date as unlocked one. Truly garbage CS.

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Louie32
Active Level 2
Galaxy S
Truly bro, Samsung has become greedy. The kept accepting orders eventhough they cant keep up with the demand. Theyre becoming really expensive too storage wise. Btw, have your item shipped to a Carrier pick up point if you cant be there to receive it.
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romeo948
Beginner Level 2
Galaxy S

ordered on 2/11 and had scheduled for 2/25, received new day 3/25

agene new email with; sorry for a delay for over 30 days

no straight answer from Samsung 

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