S21 still no android 14 update

[yyyyyuuuu]

I have a S21 5g. I check everyday for an update for past two months for android 14 one UI 6. It keeps saying my software is up to date. Anyone having the same issue?

[RedDogRabbit]

What is the model number of your device, ie: SM-xxxxx?

The S21 Series received One UI V6.0 update December 5th.

If you have a US or International variant, then you won't receive the One UI V6.0 update as an OTA through your Canadian Carrier. 

[yyyyyuuuu]

SM-G991U1
So there's no way I can get the update?

[RedDogRabbit]

That's an American device, unbranded so you could insert any US Carrier's SIM, other than AT&T's to get the OTA, or you could download the firmware to your computer & Flash it with Odin.

You could also Download the Correct Canadian Firmware & Flash it with Patched Odin & make your device into a Canadian device. 

I'm guessing that you purchased it from Amazon or eBay, as they often sell US & International devices.. "buyer beware". 

[yyyyyuuuu]

No I bought it used from Facebook marketplace.

Thanks so much for your help. I don't think I'd be able to get a US sim easily. Out of the other two options, do you know which one would be easier to do? And any instructions on how I can do it ?

[RedDogRabbit]

See my post here for instructions & links:

https://r1.community.samsung.com/t5/galaxy-s/samsung-s10/td-p/20842206?src=ShareByUserCM

Also, ignore the Moderator's comments in this post, they don't know what they are talking about.

Flashing Samsung's own Firmware is NOT "tampering"! 

[RobertZ]

Wouldn't updating via Smart Switch work?

[RedDogRabbit]

I'm not sure, but I don't think so. Smart Switch is still going to check the IMEI and see that it is a US device, but with a Canadian Carrier... They can always try, but I don't think it'll work. 

[Helenna]

Hi, I request you to please perform the steps as suggested by the RedDogRabbit, if the issue persist again then please contact the US support team by using the below link.

https://www.samsung.com/us/support/contact/

[richard0501]

When s20 ultra get update