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02-15-2023 07:17 AM (Last edited 02-15-2023 12:00 PM ) in
Galaxy SSolved! Go to Solution.
1 Solution
Accepted Solutions

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02-15-2023 10:44 PM in
Galaxy SHi, yes as said by others Galaxy S21 Ultra is definitely an amazing device.
You have mentioned that you have tried all the solutions.
However, if you haven't performed factory reset the device, please perform back up and factory reset by following the steps in the given links.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
If still the issue persists, please get it examined by the Samsung authorized service technician to get it fixed.
Please visit the link given below to know the nearest amsung authorized service center.
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02-15-2023 07:32 AM in
Galaxy S- Mark as New
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02-15-2023 10:54 AM (Last edited 02-15-2023 10:55 AM ) in
Galaxy SYou may have issues with your S21 Ultra and I'm sorry for that but it isn't a bad phone at all. I actually still have mine from a few years and not once have I had an issue.
If you're done paying off your phone with your service provider, it is normal that they are trying to push you to renew your contract and get a new phone because that's how they keep their customers. And that isn't Samsung's fault.
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02-15-2023 11:26 AM in
Galaxy S- Mark as New
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02-15-2023 12:13 PM (Last edited 02-15-2023 12:13 PM ) in
Galaxy S- Mark as New
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02-15-2023 02:49 PM (Last edited 02-15-2023 02:49 PM ) in
Galaxy S
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02-15-2023 10:44 PM in
Galaxy SHi, yes as said by others Galaxy S21 Ultra is definitely an amazing device.
You have mentioned that you have tried all the solutions.
However, if you haven't performed factory reset the device, please perform back up and factory reset by following the steps in the given links.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
If still the issue persists, please get it examined by the Samsung authorized service technician to get it fixed.
Please visit the link given below to know the nearest amsung authorized service center.
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02-20-2023 08:20 AM in
Galaxy S