Original topic:

S21 Ultra video recording issues

(Topic created on: 02-20-2021 10:17 AM)
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Sunsie
Active Level 1
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Galaxy S
I am just wondering if anyone else has had the same issue as me with the camera on the S21 Ultra? When recording a video and panning the camera it is quite jumpy, it seems like jumping between lenses and trying to decide which one to use. It sort of stops and starts. Just not smooth at all. Even when I'm taking photos and moving the camera it just seems laggy. Hard to find the right words to describe it. I tried 8K and also UHD at 60fps for the videos and getting the same issue. And the video quality is so poor. 

I done a software update which hasn't helped. I also tried panning camera slowly but still its too bumpy especially when panning from low light area to bright light area.
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34 Comments
tropx
Beginner Level 2
Galaxy S

Has anyone found a solution yet, for the jerky recording? It seems it appears in different levels of jerkyness (word??)  for different people. My S21 Ultra recordings have always had a micro tremor to them but appear to be worse after recent updates. I just finished a 20 minute video using a GoPro and the S21 Ultra and unfortunately the Samsung footage was unusable.

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rjwerth
Beginner Level 2
Galaxy S

I'm also having issues with my S21 Ultra.  Just got it and the video is completely unusable due to the jitter and dropped frames.  Never had this problem with my S10+

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Magosse
Beginner Level 2
Galaxy S
I manged to fix this issue by cleaning cache on my phone by going in the setting -> Battery and device care -> memory and click on clean. I also set memory used as ram to 8gb (from 4gb) it's super fluid now.
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mikexavier
Beginner Level 2
Galaxy S

I tried setting Battery > More battery settings > Processing speed to "High" and that seemed to have stopped the stuttering for me when panning.

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SBOW
Beginner Level 2
Galaxy S

I have just been given a yr old S21 from a lady who looks after her phones upgrading once a year and I used to record via dj mixer Into a S9 using cable with great video and sound but now with this near mint Samsung S21 I cannot? it is *** embarrassing and all videos with sound is shockingly TERRIBLE. What a waste of me selling my S9 to end up with this & not even Pro or Not using a cable works! Never will I buy a Samsung Phone and I am now trying to get anything that will get me back uploading my vinyl Dj Vinyl content but Not Samsung u less a S9. What Rubbish the S21 is.

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