Original topic:

S21 Yahoo email

(Topic created on: 07-24-2023 07:16 PM)
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Jitensha
Beginner Level 2
Options
Galaxy S
Had to change my email PW on my laptop, now cannot change on my phone in the Samsung mail I enter my e mail in yahoo then my pw. Hit sign in and I get cannot validate account. I removed everything reinstalled, spoke to customer support nothing. I have to get my yahoo email via GMail app. Any ideas, I tried everything. Support was not much help.
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8 Comments
Galaxy S
You said you changed your yahoo email password on your laptop.

- Try using your email and password login from your laptop to see if new password working.

- If you can login, try using the same credential to login

If failed on verify, maybe try restart your phone and try again.
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Jitensha
Beginner Level 2
Galaxy S
Yep did all that, I can log on on a different phone too. Just this S21 keeps popping " cannot validate account"?? Wish someone could figure it out, because I can't and Samsung tried remotely. Not sure the support knew what to really do.
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Galaxy S
Found a related article from yahoo. See if this help.

https://help.yahoo.com/kb/password-sln15241.html?guccounter=1

Seems like need app password.
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Jitensha
Beginner Level 2
Galaxy S
Hi, not working.
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RedDogRabbit
Expert Level 5
Galaxy S

Do you have 2-Step verification enabled for your email account with Yahoo? 

You could always try getting a text verification sent to your phone. 

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Jitensha
Beginner Level 2
Galaxy S
Nope do not have 2 step verification on
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, have you tried to remove your account on your device and re-add it again and verify?

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Jitensha
Beginner Level 2
Galaxy S
I removed everything and reinstalled everything. Not working.
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