Original topic:

S22 Ultra Cell Service Issues

(Topic created on: 09-05-2024 05:50 PM)
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Garballs
Beginner Level 2
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Galaxy S

Starting about a week ago, my wife's S22 Ultra would completely loose cell service for long periods of time. We tried an eSIM and a new SIM, both with no luck. Her sim works perfectly fine in my phone. Did some research and this seems to be a known issue with mainly the antennas for the s22 ultras, sometime also the usbc board. My wife brought the phone to the only local authoritied repair center in our area, and they said "it would be a waste or your time and ours, just buy a new phone." I have a new set of antennas coming in Saturday to test. This post is for documenting if the antenna replacements works or to see if this post will be deleted. 

1 Comment
Helenna
Moderator
Moderator
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Galaxy S

Hi Garballs,

That's really unfortunate and we are sorry to hear this issue from you. We certainly understand how frustrating that must be for you.

If the issue is indeed related to the hardware, especially the antennas or USB-C board, replacing them could resolve the problem.

Please let us know once you've tested the new antennas, and it helps to fix the issue.

Thank you.

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