S22 ULTRA Delivery Date Confusion - And Bad Customer Service

[Mark_In_Canada_S22U]

Is it from the date you ordered, the delay, or when you get the email?

I ordered a red one on Feb 12 - got an email on March 1 saying 

Your Galaxy S22 Series smartphone is in the works!

We’ve got great news:
The production of your Galaxy S22 Series smartphone begun.

Samsung (dot) com exclusive colors need special production.
Please allow up to 4 weeks for delivery.

So, I am confused - am I still on what my order says as a March 5 delivery, or April????

UPDATE:

My "ORDER" went back in "TIME"????

Lol - look at this!

Then today I got an email:

I am being asked to review a phone... I haven't even got yet!!!!!

My phone is now at:

Samsung - you don't offer anything in consolation what-so-ever??????

That's *Horrible* customer service - does no one from Samsung actually go over these posts?????????

Mark

[uzairm87]

Follow and wait for the 4 week timeline.

No matter how many ppl make posts like this, it won't really help honestly

[theonecid]

Buddy, don't defend this recklessness. This service is garbage from what I've seen

[GONSGO]

Theoretically, Hashtaging #tthatthat'ssandIthesaidaarehasfor! #-!&"@ogts

[Mark_In_Canada_S22U]

I gave them a horrible review at least...

[Eddymonteezy93]

Samsung sux

[3TimeSurvivor]

@Mark_In_Canada_S22U
An ongoing familiar story to so many of us in the same (or similar) boat ! Sigh. . . 😞

[Brantley]

Hi , We sincerely apologize for the inconvenience caused to you. Please check the direct message by following the below instructions and reply to us with the requested information. Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM(Direct Message).

OR Viewing your Direct messages Inbox from your device.

1. On the Members app go to the Community tab.

2. Click on your profile picture and username

3. Click on Direct message.

[Mark_In_Canada_S22U]

Okay - I replied to you Brantley - let's see what magic you can do.

Thanks,

Mark

[DT99]

Brantley i direct message you now. My order is feb 10