S7EdgeDAS
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06-03-2017 05:49 AM in
Galaxy S
I updated my S7 edge yesterday to May 1st 2017 security update. After that I am unable to use mobile data. The mobile data is on but it is showing as not connected. Please help
3 REPLIES 3
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06-03-2017 08:20 AM in
Galaxy S
Seems possibly like a carrier issue...have you tried to reach out to carrier tech support? Make sure your data is not disabled after reaching your limit as well.
tfarooqi
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06-03-2017 08:40 AM in
Galaxy S
I have the phone on fido and do not have that issue after the update. who is your carrier?
S7EdgeDAS
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06-03-2017 11:47 AM in
Galaxy S
Thank you ever so much. After the update somehow the network settings for data that I had before got deleted. I added APN manually and it is alright now. Thanks again for the help
