Original topic:

Samsung Care + still not showing up

(Topic created on: 04-14-2022 02:53 PM)
2226 Views
Ameet
Active Level 5
Options
Galaxy S
I purchased S22 Ultra more than a month ago together with Samsung Care+. I have registered the phone under Samsung Account as well. It still shows that I have 12 days left to buy Care+ 
Why is the Care+ that I purchased with the phone not showing up in the members app? I did not even get any email from Samsung regarding my Care+ registration except the invoice for the phone & care+ 

image


7 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Ameet, Samsung is not sending any confirmation email.

Samsung care+ will be activated from the day you received the phone.

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iFlYSoLo
Expert Level 5
Galaxy S
It should show in the screenshot OP has posted though.
RedDogRabbit
Expert Level 5
Galaxy S

Would have thought that there'd be some proof that they had purchased Samsung Care... Maybe it's still being prepared.. overwhelming success 'n all.. 

iFlYSoLo
Expert Level 5
Galaxy S
No kidding..it should show under the section he has posted a screen shot of.
Ameet
Active Level 5
Galaxy S
Why is it showing for Many under the Members App, and not mine?
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iFlYSoLo
Expert Level 5
Galaxy S
You should call them.. not chat
Ameet
Active Level 5
Galaxy S
I called the customer service. They said its on the invoice so it should be good.
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