Original topic:

Samsung email only shows emails up to last month! Why?

(Topic created on: 03-18-2022 08:52 PM)
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banvancouver
Active Level 2
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Galaxy S
Suddenly my app only shows email that I have received in the past month or so, where is my older emails?
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3 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Probably because you only synced the last 30 days.

Go to your email Settings and check the time period to sync. 

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Galaxy S
It could be like what @RedDogRabbit said. However, another reason can be if you setup your account using Exchang ActiveSync, my provider also allow sync 30 days. So, if you want to see more email, use POP3 account settings and Sync all time.
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Brantley
Moderator
Moderator
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Galaxy S

Hi banvancouverWe suggest you to go into the settings of the app,then into the settings of the email account you have added and change 'email sync period' to all time.

Brantley_0-1647725566489.jpeg

 

 

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