Resolved! Solved

Original topic:

Samsung internet browsers issues.

(Topic created on: 09-17-2025 12:02 PM)
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SeamusDelion
Active Level 9
Options
Galaxy S
Am I able to use AI select or take screenshots in the Samsung internet browser

When I try it says "this app doesn't allow screenshots" 
And 
" AI selective block due to app security policy"

It is vital that I'm able to use these functions, as I use AI select to copy and paste all the time phone numbers, text, etc.

Please help. 

3 Solutions


Accepted Solutions
Solution
Urmi
Moderator
Moderator
Options
Galaxy S

 

Hi SeamusDelion,

Sorry to inform you that this app doesn't allow screenshots": This is triggered by Samsung Internet's security policy, especially when you're browsing in Secret mode (Samsung's version of incognito). Screenshots are disabled by default to protect privacy.

  • "AI selective block due to app security policy": This message likely comes from Samsung's AI Select feature, which uses smart recognition to copy text, numbers, etc. Some apps and websites block this feature to prevent data scraping or protect sensitive content.

  • "This option is currently unavailable. However, we appreciate your feedback and will share it with the relevant team for consideration in future updates.

 

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Solution
SeamusDelion
Active Level 9
Galaxy S
Ahh I didn't realize I was in secret mode, it works now thanks!

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Solution
Ray1
Expert Level 3
Galaxy S

Not sure how you managed to accept your own reply as a solution🤔

I have never seen anyone able to do this or actually do it🤔

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8 REPLIES 8
Solution
Urmi
Moderator
Moderator
Options
Galaxy S

 

Hi SeamusDelion,

Sorry to inform you that this app doesn't allow screenshots": This is triggered by Samsung Internet's security policy, especially when you're browsing in Secret mode (Samsung's version of incognito). Screenshots are disabled by default to protect privacy.

  • "AI selective block due to app security policy": This message likely comes from Samsung's AI Select feature, which uses smart recognition to copy text, numbers, etc. Some apps and websites block this feature to prevent data scraping or protect sensitive content.

  • "This option is currently unavailable. However, we appreciate your feedback and will share it with the relevant team for consideration in future updates.

 

Solution
SeamusDelion
Active Level 9
Galaxy S
Ahh I didn't realize I was in secret mode, it works now thanks!
0 Likes
Urmi
Moderator
Moderator
Options
Galaxy S

Thanks for the confirmation,  SeamusDelion

Glad o hear that the issue has been resolved

Solution
Ray1
Expert Level 3
Galaxy S

Not sure how you managed to accept your own reply as a solution🤔

I have never seen anyone able to do this or actually do it🤔

SeamusDelion
Active Level 9
Galaxy S
You can't. But I did. :). I gave you one to, enjoy.
Ray1
Expert Level 3
Galaxy S
If you didn't it had to be the new moderator that did it
0 Likes
SeamusDelion
Active Level 9
Galaxy S
I said you can't, but I did.
0 Likes
Ray1
Expert Level 3
Galaxy S
No you didn't
Moderator did it
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