Unable to Connect to WiFi

[wthiean]

I've noticed for the last few days, my WiFi keeps dropping and is "unable to connect". I restart my phone and it works for a while but I restarted 3x yesterday. I'm not watching it constantly so I only notice after a few hrs that I'm back on mobile data and again unable to connect to my WiFi. Everything else on network is connected and running on WiFi internet

[Helenna]

Hi, I request you to please follow the steps in the given link.

https://www.samsung.com/ca/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

[wthiean]

Thanks for the link but aside from a factory reset, all has been tried as I'm IT. To me, it seems this came up after an update.

[Helenna]

Hi, I appreciate your efforts tried the steps in the given link, please perform the Factory reset on the device as you are still facing the issue.

I assure you it will resolve your issue, please follow the steps in the above link to perform Factory reset on the device.

[Tallman]

Have you tried to change randomized mac to phone mac?

[eyyeman]

Where do you get that option

[Tallman]

Settings -> Connections -> Wi-Fi -> Click your SSID -> Click gear button on right -> Click view more at the bottom

You should able to see that option.

[eyyeman]

Thank you