Original topic:

Voicemail notification won't come off

(Topic created on: 03-07-2022 12:34 PM)
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SaGos
Active Level 3
Options
Galaxy S
Hey!
I got my S22 ultra and I noticed that I have 2 voicemail messages that will not go away, and I do not have any voicemail.
I'm not sure what to do to get it off. 
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14 Comments
BunnyPuffs
Active Level 4
Galaxy S
When I had a Pixel, I always had this issue. I resolved it in a similar way with my S21. You basically have to clear your voice-mail storage:

Open the Settings app.

Tap Apps.

Tap the sort by icon.

Tap Show system apps.

Tap Call settings.

Tap Storage.

Tap Clear cache and Clear data.

Found it on Samsungs support site as well: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-voicemail-notifications
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, We kindly request you to try steps from BunnyPuffs and get back to us for further assistance. Thank you Bunnypuffs.

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SaGos
Active Level 3
Galaxy S
Hello. That did not work. Are there any other suggestions??
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joseifr
Active Level 1
Galaxy S

@SaGos

What worked on my s22 ultra was following the aforementioned steps, but, in the phone services app.

Hope it helps!

Lkg84
Beginner Level 3
Galaxy S

Omg…thank you for suggesting in the phone services app! This is what finally worked!

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Daveevans
Beginner Level 2
Galaxy S

Why is it this difficult to clear these notifications?! It's ridiculous. 

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Helenna
Moderator
Moderator
Options
Galaxy S

Hi SaGos, We suggest you to perform backup and reset and see if the issue gets resolved.

Here are the steps to backup your data:

Backup from Samsung account--Apps > Settings >> Cloud >> Backup >> Select the data >> Back up now.

Backup from Google account--Apps >> Settings >> Backup and reset.

Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.

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SaGos
Active Level 3
Galaxy S
That did not work as well.
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Mostlynice
Beginner Level 2
Galaxy S

Don't know if you got sorted or not, but the fix for this issue is to follow the steps above - expect replace call settings for phone services. Clear data and cache in here

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