Samsung Care + processing order

[Kenny_N]

When I ordered my Fold 4 I didn't know I was supposed to add the free care + during checkout. So once I received my Fold 4 I went to the members app and registered and applied for the Care + plus plan.

Now when I go to my orders it just says order processing for my Samsung Care + do I need to wait 25 day before it becomes active or what's going on? 

[Helenna]

Hi Kenny_N, as the claim is under process, we request you to wait for confirmation.

However, if you need any assistance, please get back to the live chat. So that they will help you with the information.

https://www.samsung.com/ca/support/contact/#onlinesupport

[zlatko]

I did the same thing. I paid for the 2 years at 50% off. At the bottom of my Samsung members app it is confirmed for two years.
08/25/22 - 08/25/24

[Kenny_N]

I'm not sure what's happening with mine. Samsung just canceled my Samsung care plus.

[zlatko]

Mine did too but the 2nd year 50% off remained in tact

[silbie123]

You can't select both. It's one or the other.

[silbie123]

Did you register here? (click on redeem now).

https://www.samsung.com/ca/offer/samsungcareplus-oneyearoffer2022/

[Kenny_N]

I did it throught the samsung members app, but it takes me to the same link you posted

[defconphil · Accepted solution]

I applied for the Samsung care + again after I found out it was canceled. Then the next day it went through and got a confirmation email that it has been applied.

[Kenny_N]

Alright thanks, i might try that if samsung support isn't of any help