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01-25-2020 07:36 AM in
Tablets- Mark as New
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01-25-2020 07:52 AM (Last edited 01-25-2020 08:04 AM ) in
TabletsHi JohnM
You just have to replace the tip to make it work again...i did'nt found the english webpage for this, so use Chrome and put the translator :
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01-25-2020 09:28 AM in
TabletsThanks again, John
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08-27-2021 12:24 PM in
TabletsOut of curiosity, if the Pen is not regularly used, why would the tip need to be replaced?
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01-25-2020 09:37 AM (Last edited 01-25-2020 10:02 AM ) in
Tabletsnormally, Samsung are giving us 2 or 3 additionnal tips in the box , check there first.
if your wife never use it, it's supposed to works, check in Advanced settings / the S-Pen settings what's enable...i don't saw any reset in my Tab S4
If you have Air Command, you can empty the cache and data also
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01-25-2020 12:04 PM in
TabletsBonjour et merci encoree une fois.
J'ai trouve' les stylets supplementaires et j'en ai insere' un nouveau, sans resultat. Aussi j'ai nettoye' le cach avec aucun effet.
Il se peut que le stylet ne fonctionne plus.
John
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01-25-2020 12:31 PM in
TabletsDo you have any other S-Pen (including from Note phones) you can try to use with the tablet?
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01-25-2020 12:58 PM in
TabletsI tried the pen from my wife's S6 but it didn't work on the S3
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01-25-2020 01:21 PM in
TabletsTo be clear, you can't get your wife's Tab S6's S-Pen to work (drawing on the screen...)?
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01-25-2020 01:22 PM (Last edited 01-25-2020 02:00 PM ) in
Tablets1. le S-Pen n'est pas activé dans les paramètres https://www.samsung.com/ca/support/model/SM-T820NZKAXAC/ télécharger et voir manuel Page 37 et activier Air Command dans les paramètres avancés du S-Pen
2. on pourrait faire un wipe cache partition pour voir si ça change quelque chose
voir ce video MAIS descendre avec les touches volumes sur Wipe Cache Partition et pressez sur Power pour nettoyer le cache. Quand le wipe cache est fait cliquez sur Reboot System Now
3. Réinitialisation d'usine
