Original topic:

"Earbud charging stopped" notification for Buds 3 Pro

(Topic created on: 01-06-2025 08:50 PM)
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waqqas31
Active Level 6
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Wearables
I get this notification everyday after I put my Galaxy Buds 3 Pro back in the case. The buds in the case are, indeed, not charging. 

Does this happen on a regular basis to anyone else? I get this everyday. I'm wondering if I need to RMA my buds or not. 

Thanks!

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7 Comments
jamesy
Active Level 9
Wearables
Clean the case and earbuds. See if that helps
Helenna
Moderator
Moderator
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Wearables

Hi waqqas31,

This notification typically appears when the Galaxy Buds are not making proper contact with the charging pins inside the case.

As adviced by jamesy please Clean the Case and Buds and see if it works.

Check for debris, sweat, or moisture on the charging pins inside the case and on the buds' charging tips. Use a soft, dry cloth or a cotton swab with a tiny amount of isopropyl alcohol to gently clean the contact points.

When placing the earbuds into the case, ensure they snap into place and make firm contact with the pins. You should feel a slight magnetic pull.

Make sure the case itself is fully charged. Try connecting the charging case to a different power source or using a different cable/adapter.

If the issue persists, reset the earbuds via the Galaxy Wearable app: Open the app. Tap Earbuds settings > Reset > Reset earbuds. Follow the prompts to complete the reset.

Thank you jamesy.

waqqas31
Active Level 6
Wearables
Ok, I will give that a shot. However, I am skeptical as this was happening since Day 1.
purplealien
Beginner Level 2
Wearables
Happens to me all the time to. I have the buds 3. I'm not impressed with them so far.
Wacker
Beginner Level 4
Wearables

I have the same problem. And A LOT of people too, just check reddit. It charges when it wants. I hope samsung start giving atention to this issue.  It seems like a software problem.

Ryanm353
Active Level 3
Wearables
Have the same problem myself too.
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Jmcavalc
Active Level 2
Wearables

Same thing with me. It is clear that the product has a design flaw. The least Samsung should do is apologize and offer to return the money freely, without customers having to wait more than 1 month for an authorized store assess that the product is indeed defective and return the money (which happened to me).

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