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01-06-2025 08:50 PM (Last edited 01-06-2025 08:52 PM ) in
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01-06-2025 10:13 PM in
Wearables
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01-07-2025 03:54 AM in
WearablesHi waqqas31,
This notification typically appears when the Galaxy Buds are not making proper contact with the charging pins inside the case.
As adviced by jamesy please Clean the Case and Buds and see if it works.
Check for debris, sweat, or moisture on the charging pins inside the case and on the buds' charging tips. Use a soft, dry cloth or a cotton swab with a tiny amount of isopropyl alcohol to gently clean the contact points.
When placing the earbuds into the case, ensure they snap into place and make firm contact with the pins. You should feel a slight magnetic pull.
Make sure the case itself is fully charged. Try connecting the charging case to a different power source or using a different cable/adapter.
If the issue persists, reset the earbuds via the Galaxy Wearable app: Open the app. Tap Earbuds settings > Reset > Reset earbuds. Follow the prompts to complete the reset.
Thank you jamesy.
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01-07-2025 04:55 AM in
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01-07-2025 10:05 AM in
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01-26-2025 09:10 PM in
WearablesI have the same problem. And A LOT of people too, just check reddit. It charges when it wants. I hope samsung start giving atention to this issue. It seems like a software problem.
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01-31-2025 10:53 PM in
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02-05-2025 08:23 AM in
WearablesSame thing with me. It is clear that the product has a design flaw. The least Samsung should do is apologize and offer to return the money freely, without customers having to wait more than 1 month for an authorized store assess that the product is indeed defective and return the money (which happened to me).
