Original topic:

No sound notification when receiving texts. all other notifications have sound.

(Topic created on: 08-13-2019 08:24 AM)
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troutley
Beginner Level 4
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Galaxy S
Can anyone help me with this?

S10+
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6 Comments
Galaxy S

Is it only for text messages you are not receiving notification?

What are you using for your text messages? Android messages, samsung messages?

Please also check yout notification settings for that app, and make sure notificaitons is enabled.

 

Settings -> Apps -> Messages -> Notifications -> Enable all the categories (if not already enabled)

troutley
Beginner Level 4
Galaxy S
Yes it is only when receiving texts, all other notifications have audio. I believe I'm using Samsung message app. I checked those settings and everything is seems to good. Still no sounds.
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Galaxy S

okay, good to know all notifications have been enabled.

by any chance are you also using a smart watch?

If so, make sure "mute phone notifications" is not enabled

 

Next you can also try wiping your cache for the messaging app as well.

 

 

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troutley
Beginner Level 4
Galaxy S
I am using a smart watch. Would I find that setting in the gear wearable app or the message app?

I've had this watch for a few months and this just started happening.
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Galaxy S

hmm that is really interesting that it just started happening, and only for sms mesages...

This setting shuld be on the galaxy wearbale app

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burgundy
Beginner Level 2
Galaxy S
yes
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