music transfer

[kelly77]

Hi. I'm trying to get the music I've downloaded to play, but the player doesn't pick it up. What am I doing wrong?

[NasJiJi]

did you download it directly to your phone or transfer it from your pc to your phone?

[Echo1]

plus also which music app are you useing???
And also when you say download is that on a sd card?? or direct onto your phone??

[Jmak]

Make sure your app has permission to access storage. Go to app settings by hold that app icon, than go to app info. In there look for permissions and allow storage access.

My recommendation is that you use samsung music. Its good easy and works with bixby.

[IBGS20U]

Try browsing the folder tab in the Samsung music app.

[SnowCat19]

the only thing I can think of is the music you have downloaded is in a format that cannot play within the (default) samsung music player.
You can try to download an app like VLC from the Google play store which will play any audio type.

[Moderator_]

Hey @kelly77, could you please provide more information about your problem?

- Wonchul