Original topic:

Galaxy store updates disabled

(Topic created on: 07-26-2020 05:42 PM)
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SamSungtwo
Active Level 8
Options
Galaxy A
I have the galaxy store updates disabled but I still receive updates. Why?


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14 Comments
Galaxy A
It tells you there are 2 updates available only. But it does not update your apps.
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theonecid
Expert Level 2
Galaxy A
Notifications vs auto update. Not the same thing lol
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theonecid
Expert Level 2
Galaxy A
Obviously
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Kinsley
Moderator
Moderator
Options
Galaxy A

Hi SamSungtwo,

Please note that it is showing notifications of available updates. If you want to update then manually you can update.

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SamSungtwo
Active Level 8
Galaxy A
moderator Kinsley, I do not want to update. I have shut down updates and it still occurs. Why? This is another example of Samsung placing functions in place and not heading the request. Here are the updates.
Ray1
Expert Level 2
Galaxy A
@SamSungtwo if you have updates disabled you are not getting the updates unless you choose to do so.
These are apps you have installed on your phone that you are being offered updates on and it is your choice whether to install them or not
Kinsley
Moderator
Moderator
Options
Galaxy A

Hey SamSungtwo,

As mentioned by Ray2, "These are apps you have installed on your phone that you are being offered updates on and it is your choice whether to install them or not."

Since you have disabled Auto-update apps will not update automatically unless you update them.

I hope it resolves your query.

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SamSungtwo
Active Level 8
Galaxy A
I have not installed these apps and don't use Microsoft products with my phone. These are Samsung apps most likely pushed to my phone some how.

I do not see these apps in my on my phones apps list like my phone companion. most importantly I have not allowed download for updates from there galaxy store. Under auto update apps it clearly says never. take as look at the screen shot.
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Ray1
Expert Level 2
Galaxy A
Please explain to me why you post questions on here when you don't read and try to understand and listen to
the answers you get back.
Both @Kinsley and I tried to explain to you that these are updates to apps that are installed on your phone and if you have auto updates shut off they are totally up to you weather to install them or not.
Do you have all apps picked near top of the screen on left side when you are looking for apps installed.
They likely came preinstallef on your phone when you bought it if you didn't install them but if you are being offered updates for them they are on your phone.
I have attached a screenshot showing how to see all apps on your phone