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02-26-2021 12:19 PM (Last edited 02-26-2021 12:47 PM ) in
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02-26-2021 12:43 PM in
Galaxy NoteSeriously, sometimes i wonder who puts these clueless people in the CS dept.
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02-26-2021 12:48 PM in
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02-26-2021 12:45 PM in
Galaxy Note"Samsung is reviewing the advertisement services to provide more diverse and convenient services for our customers. Samsung is committed to providing the best possible mobile experiences and product quality continues to be one of our top priorities." - Samsung's scripted response....
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02-26-2021 12:49 PM in
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02-26-2021 01:51 PM in
Galaxy NoteHi, We are sorry for the inconvenience caused to you. If you have performed the factory data reset of the device, it deletes all the data from the mobile and gives us a new device. As stated in the Terms of Service, we provide most features of these apps free. To keep these features free, Samsung may show ads or promotions provided by users or third parties. Terms of Service found here: Members: https://account.samsung.com/membership/terms/termscontents ADVERTISEMENTS | We provide most features of our Services for free. To keep these features free, we may show you ads or promotions provided by us or third parties while you use our Services.
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02-26-2021 01:58 PM (Last edited 02-26-2021 01:58 PM ) in
Galaxy NoteNo observations regarding Samsung's support suggesting he factory reset his phone.. to get rid of the Ads??
The Samsung Support Chat guy, Daniel, who suggested a factory reset, should either be fired or given a job where he has no contact with the public!
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02-26-2021 01:58 PM in
Galaxy NoteWhat a tone-deaf response. Not even an apology for telling someone to factory reset when it is completely unnecessary? Wow.
Quote: "As stated in the Terms of Service, we provide most features of these apps free. To keep these features free, Samsung may show ads or promotions provided by users or third parties."
Right. Who cares about the $1,000+ people paid for the device in the first place? Need to generate that revenue to keep providing such a great service as tapping into The Weather Channel's API.
I would be less irritated if you'd said nothing instead of replying with this ignorant comment, Valeriya.
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02-28-2021 03:15 PM (Last edited 02-28-2021 03:19 PM ) in
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02-26-2021 01:53 PM in
Galaxy Note