Original topic:

Galaxy note 9

(Topic created on: 01-19-2019 05:35 PM)
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m8
Active Level 1
Options
Galaxy Note
I randomly get full screen pop up ads and they are all on the Samsung internet preinstalled app.
I have deleted apps downloaded recently thinking this is the problem, but it hasn't resolved the issue. 

Please advise.
5 REPLIES 5
Habsfan
Expert Level 2
Galaxy Note
download an ad blocker, if it only happens on the internet mostly then its probably just pops up from the internet
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m8
Active Level 1
Galaxy Note
thank you
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Galaxy Note
check notification settings if there are malicious app that is turn on the notification. or your last option if yoj really can't find it, master reset it. that's what i did. hehe..
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m8
Active Level 1
Galaxy Note
I'm trying to avoid a master reset if I can.
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Moderator_
Moderator
Moderator
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Galaxy Note
Hey @m8,

I believe @Habsfan may be right—have you tried closing all of your webpages to see if that fixes the issue? If not, it may be a third-party app problem.

Let me know if that helps at all!

Cheers,
Sabrina
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