Original topic:

Note 20 ultra camera

(Topic created on: 08-29-2020 02:42 PM)
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Linc
Active Level 6
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Galaxy Note
Does anyone else having an issue with the camera on landscape position? I meant when using the telephoto lens and zooming at least 5x, mine seems to be blurry and unusable.. attached are photos taken on both 5x in portrait and landscape position respectively

image


image


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Cassidy
Expert Level 5
Galaxy Note

@Linc

 

Tallman make a video here and we saw transition was not the best :

https://r1.community.samsung.com/t5/Galaxy-Note/Note-20-Ultra-Cameras/td-p/6362329

 

Check it out, hope it helps

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Linc
Active Level 6
Galaxy Note
here is my video.. cant really tell from Tallman's video..

https://r1.community.samsung.com/t5/Galaxy-Note/follow-up-post-to-camera-issue/td-p/6502003
Galaxy Note
Everytime from 4.9x pass 5.0x, the lens switch obviously.
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Linc
Active Level 6
Galaxy Note
yes.. is that normal to you as well?
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Galaxy Note
Yes
Cassidy
Expert Level 5
Galaxy Note

Nobody really answered to your first message, we still don't  know if Tallman, CHMultimedia,  IFlySolo have the same bug in Landscape position. Like nobody really answered, i suppose everything is OK for them so   if i was you, i'll ask for a Exchange  or i'd go rapidly at a Samsung's service Center...

 

I hope , you still have the time for it.

iFlYSoLo
Expert Level 5
Galaxy Note
is it really good to be doing this on a brand new phone.? just wondering 🤔
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iFlYSoLo
Expert Level 5
Galaxy Note
I am testing in landscape mode today..been having some camera glitches as well.
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Linc
Active Level 6
Galaxy Note
are you having the same blurred picture on landscape and then it is clear when you turn your phone to portrait? this is without taking the picture
iFlYSoLo
Expert Level 5
Galaxy Note
Am stepping outside to test..having some portrait issues for sure