Samsung email app with eas account problem

[stgauvin]

After adding an EAS account to Samsung email app, each time I close the screen of my phone I need to unlock with pin or fingerprint.

The EAS policy permit to keep the phone unlock for 60 minutes idle before requiring to unlock.

it is a bug in Samsung email app or Android 7
1.1

[SnowCat19]

EAS account?

[CHMultimedia]

Exchange ActiveSync, or just your regular Microsoft/Office365 account.

I have no clue for that, my Exchange ActiveSync accounts do not enforce that and I do not have these issues

[stgauvin]

eas= exchange actisesync

[SnowCat19]

ah got it

[Moderator_]

Hey @stgauvin! Could you check if the security setting has been changed after you have added an email?
From Settings > Lock screen and security > Secure lock settings, then check if "Lock automatically" is set to be "Immediately" and test it?

Also, you could disable device administrator role from the app / account from Settings > Lock screen and security > Other security settings > Device administrators.

Could you please try the above two and send us feedback if it still gives error? Thanks!

- Nick