samsung pass not working

[ik]

Hello,

The samsung pass app has disappeared from my galaxy note 10. When I go to the galaxy store it says "open" has if it was installed, but it doesn't open the app.

What can I do? I've already tried to restart the phone.

Thank you 

[Tallman · Accepted solution]

Hello ik,

Try go to Settings → Apps → Samsung Pass → Storage

Click clear data and clear cache

Then, open Samsung Pass and set up again.

[ik]

Removed all my sign-in info. 🤷 but it's working.
thanks a lot.

[Tallman]

Sorry about that I didn't give you a heads up on loosing sign-in info. Yes, to fix the issue, it is necessary to reset the app, which include removed previous sign-in information. But glad that your problem resolved. 🙂

[Cp1024]

Turning sync off then back on restored passwords for me.

[CYDM]

That doesn't  work for my Galaxy S21 Ultra 

[Halston]

@Tallman, thanks for helping the community member to fix the issue.
Hey ik,
Great to know that your problem got resolved and thanks for clicking on it as Accept as Solution.

[dvlln]

I have tried what you said and my samsung pass still isn't working. any over suggestions?

[aj1s]

turn off your WiFi then add Samsung Pass. Not sure why they can't add this info to that notice, but it works.

[IMarie]

This doesn't work on my S8 and there is no ability to uninstall and re-install Samsung Pay app either.  I've cleared cache and data and did restart and nothing.