Original topic:

UPDATE: Phone is getting too hot

(Topic created on: 03-19-2020 05:16 AM)
755 Views
EmCanc89
Active Level 5
Options
Galaxy Note
So here is  an update to my original post. 

1: I did delete 80 percent of third party apps. 

2: I went to Battery management and turned on "put app to sleep" button for apps not being used 

3: Restart and wipe cache 

so I started Game to today and after just 28 minutes of Game play my phone went up to 64 degrees. I am attaching screenshots aswell.

image


image


0 Likes
12 REPLIES 12
Jeremie
Moderator
Moderator
Options
Galaxy Note

@EmCanc89,

I suggest you to perform Factory data reset which deletes complete data from the device. This will restore your smartphone to its original manufacturer settings.
(Note: Before doing factory data reset back up your data using a smart switch and remove all the accounts added to the phone.
e.g: Samsung and Google account)"

 

0 Likes
Galaxy Note
You don't need to remove any accounts from your device when you Factory Reset - A Factory Reset will remove all your accounts (Google & Samsung) anyway.
CHMultimedia
Expert Level 5
Galaxy Note
Thanks for the inaccuracies in an equally inaccurate English. Give us real mods and not live chat reps