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04-21-2022 02:41 PM in
Galaxy S- Mark as New
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05-30-2022 03:54 AM in
Galaxy SI don't know if WhatsApp is the problem?
I don't use it, but I have Telegram, Slack, Discord & Signal on my devices. I have NEVER had any Contacts disappear in over a decade on multiple devices & Android versions.
It's not something happening because of Samsung, so don't be asking Samsung to fix something that they didn't break.
Don't know what other apps you have installed, and are allowed to sync with your Contacts, but your issue is coming from somewhere else.
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10-09-2022 08:14 AM in
Galaxy S- Mark as New
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10-09-2022 08:26 AM in
Galaxy SBecause I've had just about every Samsung device since the Skyrocket, and it's NEVER happened to me.
I've never had to solve a problem that didn't exist for me.
It's either something in their settings, Backup settings, or a 3rd party app.
My Contacts are, and have always been Synced with my Google account.
If you have Contacts saved on the SIM, or other account.., but that's what I referred to when I said "settings".
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10-09-2022 08:32 AM in
Galaxy S- Mark as New
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10-09-2022 08:38 AM in
Galaxy SBecause, I have only ever had Samsung devices.. more than 12 of them.. So, IF it was a "problem" with Samsung phones, it should have occurred to me, right..
Not to mention that I am heavily involved with XDA & Telegram Groups that are ONLY for Samsung devices...
NONE of the literally 10s of thousands of members there, have ever reported this issue.
IF.. it was a Samsung issue, given the MILLIONS of devices they sell, don't you think that it would be a pervasive & reported issue, by more than a handful of people.. 🤔🙄
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10-09-2022 08:57 AM in
Galaxy S- Mark as New
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10-09-2022 09:46 AM in
Galaxy SBelieve what you want lol
https://gadgetstouse.com/blog/2021/02/19/contacts-disappeared-from-phone-ways-to-fix/
https://www.androiddata-recovery.com/blog/how-to-recover-contacts-from-sony-xperia
BTW, it's not just about how many Samsung phones I've had, it's also knowledge & experience.. 🙄
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10-09-2022 10:37 AM in
Galaxy SThis happened to me this morning even after the reset of the device suggested by a Samsung technician:
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10-09-2022 10:55 AM in
Galaxy SI'm not saying that it doesn't exist, I am saying that it's not a Samsung issue.
If it happens on iPhones, LG, Sony etc.
Yeah, knowledge & experience matter.
Samsung "technician", are tier one support, using flip charts to give recommendations.
Did you even bother to look at the links?
How would you propose that Samsung fix a random issue, which cannot be replicated.
What advice would you give to Apple, Sony, LG, other manufacturers...
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10-09-2022 11:01 AM in
Galaxy S