Hi, it's the first time i place a preorder on samsung website and i'm lost! I want to cancel my pre order but i don't see any cancel button or any option for that... is it normal ? How can i cancel easily ?
As mentioned by Note20UltraFan, please reach out to live chat support by using the link below and select the type of Services as Online Shopping/Orders, they will help you further.
Well, i used my credit card to pre order, they take the money and my order status is : Processing. I don't really know what's going on with my order. All of this is new for me.
If I remember right your order will say processing until it is either accepted or rejected within a day or so and I think then you get the possibility of cancelling if you want
Call Samsung customer service, they are very helpful. I placed an online order for Galaxy Buds Live by mistake and I called. They canceled instantly and was very nice about it.
As mentioned by Note20UltraFan, please reach out to live chat support by using the link below and select the type of Services as Online Shopping/Orders, they will help you further.
