Original topic:

incorrect password

(Topic created on: 06-01-2020 01:21 PM)
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Makthai420
Active Level 5
Options
Galaxy S
Half the time when I arrive home my phone won't connect to my WiFi. It says "incorrect password". It tries a few more times then eventually connects without my having to retype my password in.     
So clearly my password is correct, but I have to go through this hassle every other time when I arrive home.
19 REPLIES 19
keagan
Moderator
Moderator
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Galaxy S

Hi Makthai420, Try forgetting all the networks and connect to the desired wifi and check if there is any problem. Do you have other devices and are they connecting the same Wi-Fi without any problems? Weak Wifi signal can also cause this problem.

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Makthai420
Active Level 5
Galaxy S
I tried forget the the network and I was able to connect normally, but it started happening again.
My WiFi is not weak by any means and it's only my device that's having the issue.
I'm also the only one using Android.
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Galaxy S
If your phone has no problem, try reboot your home router. Sometimes router itself needs to reboot. I reboot mine twice a year.
mytech
Expert Level 3
Galaxy S
I reboot mine once a Month bc I can't stand when it gets screwy 🤦
Makthai420
Active Level 5
Galaxy S
I'll give it a try and get back.
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Makthai420
Active Level 5
Galaxy S
So that didn't fix the issue unfortunately.
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keagan
Moderator
Moderator
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Galaxy S

Thanks Tallman and mytech...

Hi Makthai420, Thanks for trying...

Is your mobile device's auto connectivity problem you mentioned is happening with any other router or Wifi network? If not, I doubt the router may be having some problems.

Galaxy S
Hi Makthai420, thanks for trying and sorry to hear that it doesn't work for you.

Have you try reset your phone network?

***Please note that you may need to rejoin all the networks. You may need your WiFi info handy. If you have bluetooth device, you need to pair them again.

Open Settings→General Management → Reset→ Reset Network Settings

Click Reset Settings
mytech
Expert Level 3
Galaxy S
If that didn't work My next cartwheels would be...

1- https://r1.community.samsung.com/t5/Others/Wipe-cache-partition-for-all-devices-EN-FR/td-p/3156063

2- If that don't help, backup with smartswitch and FDR 🤪(Factory Data Reset) 👍
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