Original topic:

S22 Ultra dropping calls.

(Topic created on: 02-03-2024 09:18 PM)
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Fallerz71
Active Level 3
Options
Galaxy S
I was reading about the S24 Ultras dropping calls, so I thought I would mention that my S22 Ultra is doing the same after the 2 latest updates, back to back.
Never found a solution and I have tried many. 
Here's the update, but as I said, it was 2 updates. Another came as soon as the first installed.
Anyone else running into dropped calls?
Cheers.

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6 Comments
Fallerz71
Active Level 3
Galaxy S
Might as well mention, it's not our carrier, telus.
My wife is on a iPhone 13 jalopy 😀and her calls are fine.
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RedDogRabbit
Expert Level 5
Galaxy S

Try the following:

Open the Samsung Members app & Click on Support > Phone Diagnostics & run the Diagnostics for the SIM card. See you get any error messages? 

Go to Settings & Search for "Reset" and Reset the Network Settings. 

Remove & Reinsert the SIM card. 

You could also contact the Carrier & ask them to Reset your Network on their end as well.

I've never had any issues with dropped calls, since the Mid 80s!

 

Fallerz71
Active Level 3
Galaxy S
Yeah, I did all those things.
As I said, it was just after those updates. Coincidence? Maybe so.
I'll keep checking back.
Thanks
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, just to confirm are you still facing any issue with your device if yes, please contact us back.

Fallerz71
Active Level 3
Galaxy S
I have just been getting, doing short calls the last day or so and they were all fine. It seems to be calls longer than 5 minutes. I will certainly be in touch again if it persists.
Thank you very much.

Regards
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Fallerz71
Active Level 3
Galaxy S
I came across this setting before and thought nothing of it. I played around a bit, and it asks if I want to automatically look for the best network "connection " or turn it off and choose my own. I turned it off, picked my network, and it has been much better. I dropped only 1 call while driving since. Hope this helps others.
Cheers.1707627483795.jpg1707627483820.jpg
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