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04-19-2024 02:37 AM in
Galaxy S- Mark as New
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04-19-2024 04:29 AM in
Galaxy SDo you want to just take a single shot?
Which Camera are you using, Default or Raw Camera?
Camera Assistant?
Did you go to the Camera's settings & Reset the Camera's settings?
My S23 Ultra just takes a single photo when I touch the shutter.
If it's counting down, that normally means low light conditions
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04-19-2024 08:46 AM in
Galaxy S- Mark as New
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04-19-2024 09:21 AM in
Galaxy SK, the reason for the countdown here with Single Take is to produce the 4 (not 6) images. That's on my S23 Ultra One UI V6.1.
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04-19-2024 12:52 PM in
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04-19-2024 02:31 PM (Last edited 04-19-2024 02:32 PM ) in
Galaxy SWell there are 6 available on my S23 Ultra as well, and A.I. says UP TO 14 kinds of photos & videos... but it's UP TO.
"AI captures up to 14 kinds of photos and videos (10 photos and 4 videos) from 3~10 seconds of capture."
I haven't bothered to explore how A.I. determines the number of photos / videos taken?
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04-19-2024 03:54 PM in
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04-22-2024 12:31 PM in
Galaxy SHi NavyDude, we appreciate your efforts in performing the above steps and suggestions provided by RedDogRabbit.
We request you to send us an error report using Samsung members application.
Open the Samsung Members app, and then tap the + key at the bottom right > Tap Error reports > A message will populate for you to choose Always to send the system log data or Just this time. We recommend being connected to Wi-Fi network depending on your mobile network plan > You will be able to choose from Category on what issue your device might be experiencing among the list > Please enter issue details or attach a video or screenshot to make easier to understand. Then press Send icons to complete report.
Meanwhile, we will also forward this issue to our appropriate team.
Thank you.