Original topic:

S25 ultra using data while on call issue

(Topic created on: 05-23-2025 10:42 AM)
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jamesy
Active Level 10
Options
Galaxy S
I'm not sure if it's just me but is anyone having problems with using their data while on a phone call? My data is really slow when I'm on the phone with someone. 
10 Comments
Galaxy S
Not with my S25 Ultra.
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jamesy
Active Level 10
Galaxy S
I'm not sure what the problem is. Did all the usual fixes (wipe cache, restart device etc)1747963599267.jpg
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jamesy
Active Level 10
Galaxy S
Same spot but now I'm off the phone 1747966330492.jpg
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Galaxy S
After reading all posts. Looks like your spot has weak signal. Usually this happened inside a concrete buildings.
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jamesy
Active Level 10
Galaxy S
I was in a brick building but with lots of glass and near a cell tower.
RobertZ
Active Level 10
Galaxy S
You're ping and jitter are also terrible.

Call your carrier and have them look at into it.
jamesy
Active Level 10
Galaxy S
I'm thinking it may just be that tower lool1747969073297.jpg
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jamesy
Active Level 10
Galaxy S
Further down the street1747969154646.jpg
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RobertZ
Active Level 10
Galaxy S
If you want some more details, try an app called Network Cell Info. It's free. The app will display the cell tower info and then you can look the cell tower number up and find where it is.

I found this useful as when I was using Fido at home I would constantly get connected to a tower 6km away when there was a tower less than a kilometre away. So I would constantly have terrible speeds of less than 2Mb down -and 100Kb up. I switched to PM and now my download speeds are 150+Mb as it connects to the close tower (which multiple carriers share).
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