Resolved! Solved

Original topic:

Wi-Fi calling not working after updating one UI 6

(Topic created on: 11-21-2023 02:13 PM)
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Nitun
Active Level 3
Options
Galaxy S

image
Wi-Fi calling 
After updating one UI 6 in Canada Samsung S23Ultra. Wi-Fi calling not working as suppose to be. I have update wifi calling setting with my provider for make sure all up-to-date 911 information. Turn off and on the toggle, but still not working Wifi calling feature. Keep in note I have very high speed internet with wifi 6. Any solution for this ? 


Resolved!
100 Comments
Nitun
Active Level 3
Galaxy S
It's nothing with the carrier, before the UI 6 update wifi calling working fine. Why didn't Samsung accept this glitch ?
Galaxy S

exact same thing with me

Samsung_Ben
Community Manager
Options
Galaxy S

Hi Nitun, thank you for your follow-up. We understand your frustration. At this point, an authorized technician will have a better position to investigate and solve the problem. You can keep monitoring for other members' solutions such as theonecid's steps to see if other methods will clear the issue. From our end, we will be continuously tracking if this happens to a large number of users, and if it does, we will escalate this immediately to the appropriate team. 

To help us, can you tell us which carrier are you using?

Nitun
Active Level 3
Galaxy S
Hi Ben, I would like to share a video. Please watch it very carefully, I tried to explain in my video. I hope this video will help you understand my One UI 6 issues.

https://drive.google.com/file/d/11gV889QECdBXJmLzFZdcqEDTMr_ccEhK/view?usp=drivesdk

Please let me know for further inquiries, Or tips. Side note - My phone is still under warranty.
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theonecid
Expert Level 2
Galaxy S
Ben, can you also investigate an issue where in One UI 6, status bar elements do not move at all, their position is fixed rather than moving them around to avoid BURN-IN. One UI 5.1 made them move around, not One UI 6. Please, thanks.
Check this article that describes it well: https://www.androidauthority.com/one-ui-6-burn-in-risk-3388111/
RedDogRabbit
Expert Level 5
Galaxy S

Here is a screenshot of multiple images, overlayed on top of each other. The transparency of all but the first screen shot was increased.

The icons should not appear as they do if there was any pixel shift, they are static. 

Screenshot_20231125_084646.jpg

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theonecid
Expert Level 2
Galaxy S
You're just reiterating my point hehe, we need Samsung to take this matter seriously
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RedDogRabbit
Expert Level 5
Galaxy S

That is the point of reiteration 😉

Doubtful that it will garner much attention here, not even a James Garner, or a Jennifer Garner.

Screenshot_20231125_091154.jpg

Screenshot_20231125_091519.jpg

Well maybe more Jennifer Garner, than James 🤣

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Samsung_Ben
Community Manager
Options
Galaxy S

Hi theonecid and RedDogRabbit, thank you for bringing this to our attention. We certainly want to avoid this risk as much as possible. Alongside Nitun's Wi-Fi Calling issue, we will also communicate this to the appropriate team immediately.

RedDogRabbit
Expert Level 5
Galaxy S

Great to see you more active on the Forum 👍🏻