Wifi and non wifi issues

[stbear007]

Hey there just recently aftwr second last update it seems that I can not connect to data/internet while out in public away from any wifi unless I go to setting than turn off wifi? Strange it just started and even tho I turn wifi off it's slow but eventually most times not all I can get internet or data. Ty for any advice for a fix etc

Galaxy s22 ultra 

[RedDogRabbit]

You can try a couple of things:

• Go to Settings & Search for "Reset" & Reset your Network Settings. 
• Boot into Recovery & Wipe Cache. 

One of those should resolve the issue for you. 

[eyyeman]

I have the same problem I did reset my phone but it did not solve the issue...mine is not only wifi but even the phone network go missing ..called my carrier they couldn't fix it ..I believe there is a bug in the new program update for s22 ultra please look in too it

[RedDogRabbit]

Pretty sure that if there was a "bug", tens of thousands of people would be reporting the same issue. 

Regarding your Network issue, open the Samsung Members app & Click on Support, run the Diagnostics for the SIM card & see if you get any error messages. 

SIM cards can & do fail. 

You could also just pop the SIM card out & Reinsert the SIM. 

See if that helps. 

[eyyeman]

The first time I went to my carrier they changed my Sim..did not help at all but I will try the diagnostic here

[Helenna]

Hi eyyeman, just to confirm have you tried the diagnostic on your device ?

[Helenna]

Hi, as adviced by RedDogRabbit have you tried the Wipe cache or Network reset ?

Is your issue resolved?

[eyyeman]

Hi I tried resetting the network it didn't help I check the diagnostic on here its says everything is normal..I don't know how to clear cache thou

[RedDogRabbit]

Instructions on how to Wipe Cache:

1) Turn off the device.

2) Press and hold the Volume Up key and the spower button.

3) When the Android logo displays, release all keys.

4) Press the Volume down key to navigate and select "Wipe cache partition".

5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.

6) Press the Power key to restart the device.

You won't lose any Data / Settings / Downloads / Pictures / Music etc.. 

[eyyeman]

Thank you, I did it I'm going to check throughout the day and see if the issue is solved