Original topic:

Wifi/internet problems - S23

(Topic created on: 01-03-2024 07:26 AM)
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Zach009
Active Level 4
Options
Galaxy S
Hey, so i've had my Samsung galaxy S23 for about a year now, and only recently have I started getting problems. So the context. My internet is on Bell, and it has 3 names. Only 1 of them conects and stys connected. The other 2 have 5g bandwidth. When I try and connect to that, it will connect but after about 5 minutes it will say connected without internet with a little exclamation mark on the wifi symbol. Then it will connect and disconnect with that exclamation mark again. It will do that for about 20 mins befor eit disconnects entirely. I don't know what to do. I've tried restarting my phone, resetting my wifi settings, and calling Samsung support. If anyone can help me that would be great. If anyone needs me to clarify anything I can do that too.
Thanks,
Zach

6 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, I request you to please take the help from the given link and check.

https://www.samsung.com/ca/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

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RobertZ
Active Level 9
Galaxy S
Try disabling IPV6 on your router.
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Zach009
Active Level 4
Galaxy S
Ill try
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, just to confirm after performing the above steps are you still facing the problem ?

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Zach009
Active Level 4
Galaxy S
Yea
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ed121212
Beginner Level 2
Galaxy S
I have the same problem for my S24 ultra
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