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Original topic:

Wifi Trying To Connect but can't...

(Topic created on: 08-29-2022 04:59 AM)
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Atsirt
Active Level 6
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Galaxy S
On my S20, S21, S22 and my Tab 7 Lite when I try to connect to my wifi the network will try and connect but then just kicks back into the available networks list, no reason as to why. Eventually they will connect to the wifi, but it's definitely a struggle. All devices are running thier latest software. This just started happening within the last week and a half, what could the issue with the devices be, if it's not the router?

1 Solution


Accepted Solutions
Solution
Galaxy S
There is another thing you can try.

Open Settings -> Connections -> Wi-Fi -> Click gear button on the right on your network name -> view more at bottom

Under MAC address type, try change to Phone MAC instead of Randomized MAC. See if this help.Screenshot_20220829_092315_24214_1661786595.jpg

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11 Comments
Galaxy S
Do you use a router/modem combo or a seperate router from your modem?
When was the last time you power cycled your modem/router just to clear all the other ips?
The fact that it is happening on multiple devices tells me it's probably not an issue with the phones wifi antenna. You can also confirm this by trying to connect to a public wifi such as Starbucks or McDonalds
Atsirt
Active Level 6
Galaxy S
They are separate and they were power cycled a couple days ago.
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RedDogRabbit
Expert Level 5
Galaxy S

Considering that it appears to be ALL your devices, it's more than likely to be an issue with your WiFi / Modem / Router. 

Do you have any issues connecting to public WiFi, such as Tim Hornton's WiFi? 

You could Reset the Network Connections on your device(s), but I really don't think that it's a device issue. 

Try resetting your Modem & Router & test.

Call your ISP and explain to them what is happening.

If anyone suggests something like Safe Mode, Wiping Cache or a Factory Reset, if it was my situation, I'd absolutely refuse that advice, again, it's not just one device, it's ALL of the ones you mentioned.

No way on earth that they'd all suddenly have a issue with connecting to your home WiFi. 

Atsirt
Active Level 6
Galaxy S
Okay, I will get my mother in law to call the wifi provider as it's her account. I've never seen this happen before so I found it very strange lol
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Solution
Galaxy S
There is another thing you can try.

Open Settings -> Connections -> Wi-Fi -> Click gear button on the right on your network name -> view more at bottom

Under MAC address type, try change to Phone MAC instead of Randomized MAC. See if this help.Screenshot_20220829_092315_24214_1661786595.jpg
Atsirt
Active Level 6
Galaxy S
Okay I'll give that a shot right now thank you I shall report back soon 😊
Axton
Moderator
Moderator
Options
Galaxy S

Hi, just to confirm, if you have contacted your Wi fi provider or not.
If not please call the Wi fi provider.
He would definitely fix that issue
.

panasonique
Beginner Level 2
Galaxy S
Francais

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RedDogRabbit
Expert Level 5
Galaxy S

If it's all their devices?