Original topic:

S21 Ultra Sound Issues

(Topic created on: 04-01-2023 01:45 PM)
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Lycanz28
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My s21 ultra after the latest update had a crackling sound on the speaker. Is there any recommendation how to fix this? 
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EmadGTR
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I live Canada my device Samsung S21
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RedDogRabbit
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In Settings > About Phone is your S21 SM-G991U or SM-G991W? 

EmadGTR
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SM G998W s21 ultra
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RedDogRabbit
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Okay thanks. Just wanted to make sure it was a Canadian device, as you can't add Bank cards to a US device in Canada. 

Have you checked with your Bank to see if they Support Samsung Pay? 

Samsung Pay will accept any Debit / Credit cards, but if the Bank does not support Samsung Pay, that would be preventing you from adding the card. 

EmadGTR
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I was use same card in Samsung pay but after update they don't accept to register a new card as well I use right now Google pay my card Bank at support Samsung pay
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RedDogRabbit
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Samsung Pay has been updated to Samsung Wallet. (Should have mentioned that earlier). 

If you actually have Samsung Pay instead of Samsung Wallet, that would likely be the issue. 

If you do in fact have Samsung Wallet, go to Settings > Apps & Search for Samsung Wallet > Click on Samsung Wallet & Scroll down to Storage & Clear BOTH Cache & Data for Samsung Wallet & Reboot.

You should be able to enter your Credit card again. 

EmadGTR
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I did all what you said and they give me this messageScreenshot_20230401_182620_Samsung Wallet_1000033262_1680384380.jpg
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RedDogRabbit
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Go to Settings > Apps > Search for Samsung Pay & post a screen shot of what you see.

ie:

Screenshot_20230401_174651_Settings.jpg

EmadGTR
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OkScreenshot_20230401_190249_Settings_1000033268_1680386569.jpgScreenshot_20230401_185433_Settings_1000033267_1680386085.jpg
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RedDogRabbit
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And you definitely Cleared Both Cache & Data for Samsung Wallet? 

  • Uninstall Samsung Wallet 
  • Boot into Recovery & Wipe Cache 
  • Reinstall Samsung Wallet from the Galaxy Store. 
  • Try to add your Credit Card again.

To Boot into Recovery & Wipe Cache:

Power off the device & wait a few seconds. seconds.

 

Press & HOLD the Power & Volume UP buttons until you feel the phone VIBRATE & Release BOTH buttons at the same time.

 

Wait a couple of seconds until you see the Recovery Menu.

 

Use the Volume button to scroll down to "Wipe Cache" & Select it with the Power Button.

 

Wait until the Recovery Menu Defaults Back to "Reboot System Now".