Original topic:

Unable to send or receive Emails on Samsung S6 Lite Tablet

(Topic created on: 08-24-2023 06:05 PM)
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Tlew
Active Level 6
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Tablets
I haven't used the tablet for some time (the last email in the Inbox is dated August 9th).
The battery charge shows at 90%, but I can't send or receive Emails. 
I turned it off and then back on but no luck. 
I am not even able to use it to contact Samsung Members/Community... So I'm sending this request for help on my Cell Phone (A52 5G).
Any help with getting my S6 Lite tablets would be GREATLY appreciated. 
Thanx ! 

5 Comments
Tablets
Do you see any error message on your email app?
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Tlew
Active Level 6
Tablets
Did you get my reply? I sent as a Post in error, rather than a reply.
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Tlew
Active Level 6
Tablets
I don't see any error messages on my email app.
I did get a pop up preview of your note on the S6 Tablet ... But I wasn't able to read your full note there (only on my cell)


Helenna
Moderator
Moderator
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Tablets

We request you to please follow these below steps and check.

1)Check your internet connection.

Check to see if you are connected to a Wi-Fi or mobile data network on your phone. To do this, open an internet browser to see if the internet loads. If it does not load, try connecting to an available network, and then try sending an email again.

2)Remove and re-add your email account.

Removing and re-adding your email account can help resolve minor issues. To do this, navigate to and open Settings. Tap Accounts and backup, and then tap Manage accounts.

If you are still unable to send or receive an email, contact your email service provider for further assistance.

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annporter
Beginner Level 2
Tablets

It seems like you're experiencing some issues with your Samsung Galaxy Tab S6 Lite tablet. Based on the information provided, Check here some general suggestions and information that might help you troubleshoot the problem:

  1. Email Issues:

    • The fact that your last email in the Inbox is dated August 9th could indicate that your tablet hasn't been used for a while. Emails might not be updating due to a lack of internet connection or synchronization issues.
  2. Battery Charge:

    • A 90% battery charge suggests that your tablet has some power left, which should be enough to perform troubleshooting steps.
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