Original topic:

Can't return

(Topic created on: 07-24-2024 11:49 AM)
235 Views
ane10
Active Level 4
Options
Wearables
I got the buds as I like them and also it shows that you can return it in 15 days, turns out that I can't as its for selected items.. if it's for selected items why does samsung have it this one when I can't return it. That's really ridiculous I so tired of them. 

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it for this item and it's still showing on my account 

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24 Comments
Day_Walker
Active Level 10
Wearables
Right!!!???

We here bruh! I also never got anything about ANY confirmation of making the sufficient # of purchases for theie wallet contest last month.
Day_Walker
Active Level 10
Wearables
Everyone...

I hate to say this BUT I think it's high time we all review the Canadian Consumer Protection Act. Then report issues about Samsung's return policy and warranty policies to the Better Business Bureau of Canada.

Some may not think this'll help but the more complaints this will lead into a bigger investigation and significant fines not to mention strong arming Samsung to comply with consumer rules and law here.

Moreover large Law Firms pay attention to such reports and initiate class action suits - corporations NEVER like this because they ALMOST ALWAYS LOSE and it's a HUGE significant fee to them even if the refund to all co summers is minimal. The real play with that is it kicks the corporation in the balls/nads and they make a PROPER decision to straighten up and NOt make the same mistake again because it's makes global news and puts harsh eyes on the company.

1. Galaxy Note exploding battery
2. Apple iPhone throttling with battery health excuse!
3. Data breaches of consumer personal identifying information. (The I only exception was Equifax nothing ever happened to them just public embarrassment).

Change can happen but people sometimes NEED to step up to force it.
Wearables
If I don't hear back about the status of my return, I will definitely try to take next steps. I couldn't believe the policy when I heard it because I've never experienced that during returns with any other company so far.
RedDogRabbit
Expert Level 5
Wearables

Samsung must be concerned that maybe you licked the case 🤣🤣

Almost every retailer, brick & mortar or online, allows returns for just about everything.. If Samsung doesn't want you to open the box, maybe they should include a free xray machine with every purchase.. 🙄 

Wearables
That or I have to don a hazmat suit and open it in a hermetic environment.