Original topic:

Galaxy wearable app not working

(Topic created on: 01-04-2024 04:12 AM)
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ThompsonDuende
Active Level 3
Options
Wearables
The galaxy wearable app is not working. It wont open, just close by itself or stay in the loading page abd my watch is not connected cuz I cant recieve notifications. The health appnis working and getting info from the watch but not the wearable app. I did the partiion thing and nothing. Someone with the same problem?
18 Comments
Helenna
Moderator
Moderator
Options
Wearables

Hi, It seems like you've already tried troubleshooting by clearing the partition cache. If the issue persists, you may want to check for updates on both the Galaxy Wearable app and your device's software. Additionally, restarting both your phone and the smartwatch.

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Wearables
I did all that. The only solution was to reset my watch and install the app again. Rubbish. Im really mad cuz now I have to install everything again.
theonecid
Expert Level 2
Wearables
Wow that suxx.. I'm trying to avoid the reset... not sure how though
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theonecid
Expert Level 2
Wearables
Those are terrible suggestions.
We need more than these superficial unhelpful suggestions please.
WEARABLE APP IS BROKEN IN 2024.

And I deleted the watch6 manager app data and now it recognizes my phone as a new phone and tells me I need to transfer. Transfer also doesn't work
Wearables
No. It didnt work for me so thats why I needed to reset.
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Arcky
Beginner Level 3
Wearables
Same problem. S23Ultra watch 6 classic.
jay21317
Active Level 1
Wearables
The issue started for me after my watch got an update

If note my watch is connected via Bluetooth to my phone, it shows as connect Ted in Bluetooth menu, but according to wearable it's not, also according to my watch it's not able to look for updates thru the Bluetooth. Also the battery level widget doesn't show it either


Oddly enough health information still transmitting to the phone from the watch
Wearables
Yes, same issue. I reset my watch unfortunately. Now is working great, but they need to fix this error in the next update.
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jay21317
Active Level 1
Wearables
I am holding out hope it's fixed soon and I don't need to do that
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