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02-20-2023 08:45 AM (Last edited 02-20-2023 10:04 AM ) in
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02-20-2023 09:45 AM in
WearablesYou should transfer your post on Wearables Community.
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02-20-2023 10:04 AM in
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02-21-2023 05:18 PM in
WearablesHi, as you have mentioned you have already performed resetting the watch. We would like to tell you that the accuracy of sleep monitoring is closely related to how you wear the watch and your wrist movement.
Make sure that you keep the wearable device facing upward and wear it slightly back on the wrist.
Do not wear the wearable device too tight or too loose to avoid inaccurate sleep data.
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02-23-2023 12:38 PM (Last edited 02-23-2023 12:40 PM ) in
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02-24-2023 03:21 PM in
WearablesI'll ask my colleague who use one and having a cheap smartwatch if this causing him trouble...
I've already sleep in the same room and it kind a making vibration on the tube... May it be this making your watch thinking your not sleeping...
Could you try to place the tube on top of your head..try to avoid it touching the bed...
I would like to help you...
Also... Could you please download sleep as Android application on your phone...
You could set it up to track your sleeping from your watch...
I use these applications that giving different results of Samsung health...
The application can start tracking when you fall a sleep... What I use and working great ...
Hope we could find a solution
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02-24-2023 03:53 PM in
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02-24-2023 04:24 PM in
WearablesYou need to install it on both devices...
You could have a free time to test it ...
Then it cost something like 2.99 to get unlock version...
I paid 2.99 in 2014 maybe cost a bit more today... Idk
But at least give a try...
I'll be happy to assist you in the configuration
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02-24-2023 05:02 PM in
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02-24-2023 05:09 PM in
WearablesYou need to install on both devices...
Then in the application...
You have a wheel on top right...
Click it...
Go in sleep tracking section...
Then ... Setup everything...
I included pictures of my settings