Why can't I track my lost Galaxy Buds Pro?

[Xazur604]

The functionality seems to have been removed. Before I could open the Galaxy Wearable app and find my earbuds and would give me option of GPS tracking. Now I can't seem to use GPS tracking and can only use the sound cue.

Edit: Found my earbud by checking my usual spots. But the problem still remains that I wasn't given the option to track my earbuds when I had the case +1 earbud. This function only returned after I had returned my lost earbud to my case and setup to track my earbuds on SmartThings.

[RedDogRabbit]

Try using Smart Things to track your Buds... not sure if it'll work if they hadn't been added previously? 

[Xazur604]

Ha.... after finding my lost earbud infront of my house and then putting it back in my case I was able to setup the tracking with SmartThings. My issue was this wasn't even an option once I had lost my earbud without setting it up.

[Helenna]

Hi, I request you to please read the information in the given link.

https://www.samsung.com/ca/support/mobile-devices/find-your-samsung-galaxy-devices/